Claims Co - Insurance Claims Management

5 Star Service and Experience

700+ 5 Star Reviews.

Cooper... exceptional job... complete overturn and full roof replacement!
Jessica H
Cooper... exceptional job... complete overturn and full roof replacement!
Jessica H
Cooper... exceptional job... complete overturn and full roof replacement!
Jessica H
Vicky kept me updated throughout the entire process
Warren K
Vicky kept me updated throughout the entire process
Warren K
Vicky kept me updated throughout the entire process
Warren K
Charlotte... looked after our claim and did an amazing job...
Mark M
Charlotte... looked after our claim and did an amazing job...
Mark M
Charlotte... looked after our claim and did an amazing job...
Mark M
Vicky was supportive and communicated regularly after delays
Brad J
Vicky was supportive and communicated regularly after delays
Brad J
Vicky was supportive and communicated regularly after delays
Brad J
...everything proceeded like he explained, no surprises.
Brendon A
...everything proceeded like he explained, no surprises.
Brendon A
...everything proceeded like he explained, no surprises.
Brendon A
Tatum and her team... have been fantastic in making the claims process smooth...
Cae B
Tatum and her team... have been fantastic in making the claims process smooth...
Cae B
Tatum and her team... have been fantastic in making the claims process smooth...
Cae B
Matthew went above and beyond to assist me
Tracey S
Matthew went above and beyond to assist me
Tracey S
Matthew went above and beyond to assist me
Tracey S
Aylen handled all work and provided weekly progress updates
Dave & Liz
Aylen handled all work and provided weekly progress updates
Dave & Liz
Aylen handled all work and provided weekly progress updates
Dave & Liz
Such a relief not having to go back and forth with the insurance company.
John M
Such a relief not having to go back and forth with the insurance company.
John M
Such a relief not having to go back and forth with the insurance company.
John M
Jaimee's communication and support were consistently outstanding
Michael B
Jaimee's communication and support were consistently outstanding
Michael B
Jaimee's communication and support were consistently outstanding
Michael B
Alex made this whole process completely hassle free and easy.
Roberta L
Alex made this whole process completely hassle free and easy.
Roberta L
Alex made this whole process completely hassle free and easy.
Roberta L
Jesse handled our claim promptly and professionally
Sharon G
Jesse handled our claim promptly and professionally
Sharon G
Jesse handled our claim promptly and professionally
Sharon G
Larissa resolved all issues quickly and efficiently
Peter F
Larissa resolved all issues quickly and efficiently
Peter F
Larissa resolved all issues quickly and efficiently
Peter F
Corina has been totally customer focused... could not have been happier
Deirdre N
Corina has been totally customer focused... could not have been happier
Deirdre N
Corina has been totally customer focused... could not have been happier
Deirdre N
Montana from Rebuild Relief is a Godsend... We are so happy with the outcome.
Maureen C
Montana from Rebuild Relief is a Godsend... We are so happy with the outcome.
Maureen C
Montana from Rebuild Relief is a Godsend... We are so happy with the outcome.
Maureen C
...everything proceeded like he explained, no surprises.
Sandie D
...everything proceeded like he explained, no surprises.
Sandie D
...everything proceeded like he explained, no surprises.
Sandie D
Aylen was prompt, transparent, and very professional
Scott K
Aylen was prompt, transparent, and very professional
Scott K
Aylen was prompt, transparent, and very professional
Scott K
I commend Oska Coyle who worked tirelessly to make everything run smoothly.
Lorna O
I commend Oska Coyle who worked tirelessly to make everything run smoothly.
Lorna O
I commend Oska Coyle who worked tirelessly to make everything run smoothly.
Lorna O
Vikki's regular updates were thorough and much appreciated
Stephen A
Vikki's regular updates were thorough and much appreciated
Stephen A
Vikki's regular updates were thorough and much appreciated
Stephen A
...the Insurance Company finally settled for a very satisfactory amount.
Grant S
...the Insurance Company finally settled for a very satisfactory amount.
Grant S
...the Insurance Company finally settled for a very satisfactory amount.
Grant S
Vikki kept us informed throughout the entire process
Heather D
Vikki kept us informed throughout the entire process
Heather D
Vikki kept us informed throughout the entire process
Heather D
Vikki achieved a great and satisfying claim outcome
Mark W
Vikki achieved a great and satisfying claim outcome
Mark W
Vikki achieved a great and satisfying claim outcome
Mark W
The process was easy, communication was outstanding...
Aidan W
The process was easy, communication was outstanding...
Aidan W
The process was easy, communication was outstanding...
Aidan W
The service was professional and highly successful overall
Blake T
The service was professional and highly successful overall
Blake T
The service was professional and highly successful overall
Blake T
Rebuild Relief Team really cares about our insurance claim...
Donna Q
Rebuild Relief Team really cares about our insurance claim...
Donna Q
Rebuild Relief Team really cares about our insurance claim...
Donna Q
Vikki was our claims consultant... Our claim was finally accepted after mediation.
Lynne K
Vikki was our claims consultant... Our claim was finally accepted after mediation.
Lynne K
Vikki was our claims consultant... Our claim was finally accepted after mediation.
Lynne K
I cannot speak highly enough about the service we received...
David C
I cannot speak highly enough about the service we received...
David C
I cannot speak highly enough about the service we received...
David C
Made everything easy... great outcome above and beyond what we expected
Narelle M
Made everything easy... great outcome above and beyond what we expected
Narelle M
Made everything easy... great outcome above and beyond what we expected
Narelle M
She was extremely personable and kept us well informed at every stage.
Marion M
She was extremely personable and kept us well informed at every stage.
Marion M
She was extremely personable and kept us well informed at every stage.
Marion M
Personalised service is exceptional... made administration challenges a breeze.
Peter R
Personalised service is exceptional... made administration challenges a breeze.
Peter R
Personalised service is exceptional... made administration challenges a breeze.
Peter R

Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Vicky was professional, efficient, and showed empathy
Tara P
Vicky was professional, efficient, and showed empathy
Tara P
Vicky was professional, efficient, and showed empathy
Tara P
Vikki was supportive and communicative through the process
Jason B
Vikki was supportive and communicative through the process
Jason B
Vikki was supportive and communicative through the process
Jason B
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Deb removed the stress from the entire claims process
Alexa B
Deb removed the stress from the entire claims process
Alexa B
Deb removed the stress from the entire claims process
Alexa B
Aylen handled everything smoothly and kept us informed
Tanya P
Aylen handled everything smoothly and kept us informed
Tanya P
Aylen handled everything smoothly and kept us informed
Tanya P
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Corina provided updates with every step of the claim
David T
Corina provided updates with every step of the claim
David T
Corina provided updates with every step of the claim
David T
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Jaimee was patient, informative, and highly professional
Kay P
Jaimee was patient, informative, and highly professional
Kay P
Jaimee was patient, informative, and highly professional
Kay P
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Very professional and had our claim approved after it had been declined!
Jacob K
Very professional and had our claim approved after it had been declined!
Jacob K
Very professional and had our claim approved after it had been declined!
Jacob K
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Stress free claim management, helpful and great service
Narelle Z
Stress free claim management, helpful and great service
Narelle Z
Stress free claim management, helpful and great service
Narelle Z
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Looked after our claim... very happy with the outcome
Chris S
Looked after our claim... very happy with the outcome
Chris S
Looked after our claim... very happy with the outcome
Chris S
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Made our claim so easy... against the insurance company with a win our way
Chris L
Made our claim so easy... against the insurance company with a win our way
Chris L
Made our claim so easy... against the insurance company with a win our way
Chris L
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J

Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Great in getting my claim approved... very polite and easy to communicate with.
Steve A
Vicky was professional, efficient, and showed empathy
Tara P
Vicky was professional, efficient, and showed empathy
Tara P
Vicky was professional, efficient, and showed empathy
Tara P
Vikki was supportive and communicative through the process
Jason B
Vikki was supportive and communicative through the process
Jason B
Vikki was supportive and communicative through the process
Jason B
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Anastasia... worked diligently on our claim... extremely grateful for the outcome...
Judi K
Deb removed the stress from the entire claims process
Alexa B
Deb removed the stress from the entire claims process
Alexa B
Deb removed the stress from the entire claims process
Alexa B
Aylen handled everything smoothly and kept us informed
Tanya P
Aylen handled everything smoothly and kept us informed
Tanya P
Aylen handled everything smoothly and kept us informed
Tanya P
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Damage was discovered after the hailstorm and addressed promptly
Carmel C
Corina provided updates with every step of the claim
David T
Corina provided updates with every step of the claim
David T
Corina provided updates with every step of the claim
David T
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Kayleigh... achieved a result far above anything we could have achieved.
Panda B
Jaimee was patient, informative, and highly professional
Kay P
Jaimee was patient, informative, and highly professional
Kay P
Jaimee was patient, informative, and highly professional
Kay P
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Montana was simply amazing! Always helpful, amazing outcome...
Cyrus B
Very professional and had our claim approved after it had been declined!
Jacob K
Very professional and had our claim approved after it had been declined!
Jacob K
Very professional and had our claim approved after it had been declined!
Jacob K
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Tatum made this a very simple process... so excited to have my claim approved.
Nicole B
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Big thanks to Alex... He never gave up and got it over the line.
Luke A
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Larissa Godoy has been fantastic and very helpful with this claim...
Ralph F
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Shanyne Budd... worked tirelessly to achieve the best result... over 10 months...
Reg M
Stress free claim management, helpful and great service
Narelle Z
Stress free claim management, helpful and great service
Narelle Z
Stress free claim management, helpful and great service
Narelle Z
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Jaimee and the team have been so great... Communication has been excellent...
Michael W
Looked after our claim... very happy with the outcome
Chris S
Looked after our claim... very happy with the outcome
Chris S
Looked after our claim... very happy with the outcome
Chris S
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
...Jaimie Ryder has been very good in getting a great outcome.
Terry O
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Pursued the claim diligently... to ensure a successful outcome.
Colin H
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Jy... made what seemed like an impossible claim, into a reality.
Kelli W
Made our claim so easy... against the insurance company with a win our way
Chris L
Made our claim so easy... against the insurance company with a win our way
Chris L
Made our claim so easy... against the insurance company with a win our way
Chris L
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Alina... worked tirelessly on my insurance claim even though it was difficult...
Smoky B
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Rebuild Relief was truly outstanding. Deb contacted me once a week...
James K
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Was fantastic… had a previously denied claim reviewed successfully
Jo S
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Awesome experience... Vikki has gone above and beyond with our claim...
Danielle P
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Could not have achieved our claim settlement... Tatum has been so helpful.
Brian S
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Rebuild Relief saved us $600 on our excess, plus our mental health!
Simon G
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J
Massive thanks to Shayne and Kayleigh for their super professional work...
Glen J

Our Claim Process

Experts in Claims, On Your Side.

Lodge & Manage Your Claim With Your Insurer

We prepare and submit your claim correctly from the beginning.

Communicate With Your Insurer & Handle the Entire Process

No back-and-forth for you — we manage all interactions, updates, requests, and progress.

Negotiate a Fair Outcome for You

We advocate for you to receive the result you’re entitled to, not just what’s offered.

Helping 4,600+ Aussie Homeowners with Stress-Free Insurance Claims

We Understand Insurance Claims.

We help homeowners navigate complex insurance processes and secure fair outcomes — no matter who they’re insured with. Our team works with major insurers every day, so that claims are correctly managed, assessed, and negotiated.

Not affiliated with or endorsed by any insurer. ClaimsCo is an Australian Financial Services Licensee (AFSL: 530925) - working only for you, never for them.

Insurers Can Miss Things.

We Help Protect You From Costly Mistakes.

We Help You Get What You’re Entitled Too.

Gladstone

Two Years of Waiting,

Two New Roofs Won.

Harold’s claims stalled with the insurer for nearly two years, leaving him unsure anything would happen. Heather pushed through unprofessional handling, countless calls, and tough negotiations until both claims were finally approved in full. Harold’s patience — our persistence — delivered two brand new roofs.

- Outcome for Harold C.

Newcastle

From a $17k Brush-Off

to $101k in Repairs

The insurer’s $17,000 offer would’ve left Susan with major damage and big out-of-pocket costs. After we challenged it with a detailed dispute and a full builder’s assessment, the Insurer reassessed and approved $101,000. No shortcuts. No compromises—just the repairs she truly needed.

- Outcome for Susan F.

Sunshine Coast

Closed Claim to a

$97k Full Replacement

Greg and Paula were told only 7% of their roof was damaged — so little they closed the claim in frustration. After reopening it with us, we pushed through endless emails, inspections, and negotiations until the Insurer accepted a $97,606 scope. A dead-end claim turned into a full roof replacement.

- Outcome for Greg & Paula B.

Brisbane

A Four Year Fight that

Finally Paid Off

After the insurer refused proper rates, we escalated the claim externally. An Ombudsman review led to an accurate quote and full approval for Stephen’s roof.

- Outcome for Stephen K.

Rockhampton

From Low-Ball Offer to

Full Roof Replacement

Cyrus’ insurer wouldn’t budge on an unfair quote. Montana pushed for months — every call, every detail — until the insurer finally approved the true scope of damage. Now, Cyrus sees more than a new roof: “I'll see persistence. I'll see compassion."

- Outcome for Cyrus B.

Warwick

From $6k Patch Job to

$82k Roof Replacement

The Insurer called the damage “minor” and approved just $6,152 — then sent a cheque without agreement or consent. After we escalated with a strong complaint and pushed for a dual assessment, engineers uncovered the full extent of damage. The claim jumped to $82,602, securing a complete roof replacement.

- Outcome for David & Tammy W.

Gympie

Denied Claim to

$114k Pay Out

James lodged his own claim and was denied in full — $0.00. After signing with us, we pushed to overturn it. We submitted a $114,348 quote. The insurer's builder confirmed the damage and validated our quote as fair — but the insurer insisted on their panel repairer instead. We refused to back down. Armed with ASIC guidelines proving insurers must prioritise customers over commercial interests, we pushed harder. Four days later, the full $114,348 landed in James' account. He was shocked. Without us, he said, this never would've happened.

- Outcome for James C.

Gympie

From Partial Approval

to $51k Win

The Insurer denied key parts of David’s claim, leaving only a partial approval. After five complaints, a formal dispute, and multiple revised scopes, the insurer finally reassessed and approved $51,000. David signed immediately — grateful for a team that stayed tenacious when it mattered.

- Outcome for David C.

Gladstone